Winston-Salem
Recover Valuables Services

If I could give this company more than 5 stars I would. I hired this team to clean out my grandmothers down stairs that has been victim to animal feces and hoarding for the past 20 years. They were extraordinarily kind, professional, and discreet. I scheduled with Nadine who was so helpful with planning. I made a mistake in my scheduling and she immediately jumped on helping me fix it and making this whole process easy. Chris and his team were so patient during the whole process. All three members of this team went through great lengths to make sure my grandmother was comfortable with what was being cleaned and taken out. This company absolutely fits individual needs and truly listens to your unique situation. I couldn’t have asked for better help. They turned a nightmare situation into a miracle. Thank you all!

Cleaned my basement, which I couldn't stand the smell anymore because something the cat dragged in had died. It now looks fantastic, couldn't be cleaner. A+ job, this is my second time hiring them and I would do so again.

"For several years, my landlord allowed a wet basement issue to continue unchecked. I decided to buy the house and fix the basement myself, but when I hired an inspector I was told that the basement was so badly contaminated with mold and fungus that it rendered the entire house unsafe for habitation. I was also told that all of the belongings I had stored in totes down there we're also contaminated and would have to be destroyed. I had Christmas ornaments, books, puzzles, games, memorabilia, furniture, baby clothes, off-season clothes, my son's Star Wars collectibles and more down there and was devastated that I not only would have to move out, but would also have to get rid of most of these things. The job was huge and nasty, because there was standing water in the basement and actual PUDDLES of black mold; the team had to wear respirators and hazmat suits, it was that bad. But Christopher and his team were professional, respectful, and considerate of my distress. It is never easy to see your belongings hauled off and thrown into a dumpster by a group of strangers, but it helped to know that they were doing their best to help me and helping to reduce the nightmare situation in that basement. It has been a traumatic week for me, to be honest, but they helped it to be a little less so with their professionalism and efficiency. Thank you."

I needed to have my dad’s house cleaned before he returned home from a major surgery. The house had endured decades of neglect through renters and smokers inside the home. Bio-One was incredible to work with. They were prompt and communication, quick to give a quote, and flexible with different cleaning options. Christopher led the team that came out to clean. Each person I spoke with was kind and professional. I’m amazed at how well everything was cleaned; It looks like an entirely new space! The price was very reasonable considering the amount of work they put in. I also live out of town, but Bio One made it so easy to lineup the details. I highly recommend them to anyone Needing a thorough clean and/or disposal of hoarded items.

Positive: Punctuality, Responsiveness We live out of state and Nadine was so helpful. Answering any questions we might have had and working with us from a distance. When the team arrived, they did a great job. Great experience overall!